Gathry

Privacy Policy

We're committed to protecting your privacy and building trust in our LGBTQ+ community platform

Last Updated: 25 September 2026

Introduction

We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile application (the "App") and our website at gathryapp.com (the "Site"). We understand the sensitive nature of LGBTQ community data and have implemented strong measures to protect your privacy and safety.

Information We Collect

Information You Provide

  • Account Information: Email address (required), name and phone number (optional)
  • Profile Information: Any information you choose to add to your profile
  • User-Generated Content: Reviews, tips, comments, and information about events you're interested in
  • Communications: Messages you send to us for support or feedback

Information Collected Automatically

  • Analytics Data: Usage patterns, app and website interactions, device information, and performance data, collected through Google Analytics and PostHog (see "Third-Party Services" below)
  • Session Recordings (Site only): On the Site, PostHog may record how you move through the pages you visit. Anything you type into a form is masked and is never recorded
  • Technical Information: Device type, operating system, app version, and crash reports
  • Authentication Data: When you sign in using Google or Apple, we receive limited profile information as permitted by those services

Information We May Collect in the Future

  • Location Data: We may add optional location services to help you find nearby businesses and events. This would require your explicit consent.

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Create and manage your account
  • Display user-generated content (reviews, tips, comments)
  • Send important updates about the App
  • Analyze app and website usage and performance through Google Analytics and PostHog
  • Measure how well our Site and our advertising reach people, through the Meta Pixel (Site only)
  • Provide personalized recommendations
  • Ensure community safety and prevent misuse

Information Sharing and Disclosure

We Do Not Share Your Personal Information With:

  • Business owners listed in the App
  • Other users (unless you choose to make information public, like reviews)
  • Third-party advertisers. We do not sell your personal information. The only advertising service we use is the Meta Pixel on the Site, described below, and it never receives your account information, messages, or profile

We May Share Information With:

  • Service Providers: Google Analytics, Firebase, and PostHog for app and website functionality and analytics
  • Advertising Measurement (Site only): Meta (Facebook), through the Meta Pixel, which receives the pages you visit on the Site
  • Authentication Services: Google and Apple for login services (they already have this information)
  • Legal Requirements: If required by law or to protect safety and security

Public Information

The following information you provide may be visible to other users:

  • Reviews and ratings you post
  • Tips and comments you share
  • Any profile information you choose to make public

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication processes
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis

Given the sensitive nature of LGBTQ community data, we take extra precautions to ensure your information remains secure and private.

Your Rights and Choices

Account Management

  • Access: View and update your account information at any time
  • Deletion: Delete your account and associated data through the App settings
  • Data Portability: Request a copy of your data by contacting us

Communication Preferences

  • Notifications: Control what notifications you receive through App settings
  • Marketing: Opt out of promotional communications (when available)

Third-Party Services

  • Google Analytics: You can opt out of Google Analytics through your device settings or by using Google's opt-out tools
  • Website Analytics and Advertising Measurement: On the Site, you can stop Google Analytics, PostHog, and the Meta Pixel from collecting data by blocking cookies and third-party scripts in your browser settings
  • Social Logins: You can revoke access through your Google or Apple account settings

Data Retention

  • Account Data: Stored until you delete your account
  • User-Generated Content: Reviews, tips, and comments are stored indefinitely to maintain community value, but are deleted if you delete your account
  • Analytics Data: Google Analytics data is retained according to Google Analytics retention settings (typically 26 months). PostHog data is retained according to PostHog's retention settings for our account. Site session recordings are deleted after 30 days

Children's Privacy

Our App is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will update the "Last Updated" date
  • We will notify users of significant changes through the App or email
  • Continued use of the App or the Site after changes constitutes acceptance of the updated policy

Third-Party Services

Google Analytics

We use Google Analytics to understand how users interact with our App and Site. Google Analytics may collect and process data according to their privacy policy. You can learn more about Google's privacy practices at https://policies.google.com/privacy.

PostHog

We use PostHog, an analytics service based in the United States, to understand how people use the App and the Site, so we can decide what to improve.

  • On the Site, PostHog records page views and interactions such as clicks. It does not identify you. It may also record how you move through the pages you visit (a "session recording"). Anything you type into a form is masked and is never recorded.
  • In the App, PostHog records which screens you view and the actions you take, such as saving an event or checking in. While you are signed in, this activity is linked to your account ID so we can understand usage across your devices and reinstalls. While you are signed out, it is not linked to an account. We never send PostHog the content of your messages, comments, or reviews; for example, we record a message's length but not its text. The App does not make session recordings.

Our administration pages and the event widgets that other websites embed are not tracked. You can learn more about PostHog's privacy practices at https://posthog.com/privacy.

Meta Pixel

The Site uses the Meta Pixel, a service from Meta Platforms, Inc., to measure page visits and the effectiveness of our advertising. The Meta Pixel receives the pages you visit on the Site and information your browser sends, such as your IP address. It does not run in the App. Meta processes this data according to its privacy policy, available at https://www.facebook.com/privacy/policy/.

Firebase

Our App uses Firebase services for backend functionality. Firebase is governed by Google's privacy policy available at https://policies.google.com/privacy.

Apple and Google Sign-In

When you use Apple or Google sign-in, those companies' privacy policies also apply to the authentication process.

International Users

Our App and Site are primarily intended for users in the United States. If you are accessing them from outside the US, please be aware that your information may be transferred to and stored in the United States.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@gathryapp.com

For data deletion requests or privacy concerns, please email us with "Privacy Request" in the subject line.

Your privacy and safety are our top priorities. We are committed to protecting the LGBTQ community and maintaining the trust you place in us.